Last updated: 21/07/2026
Camp Cube (“Camp Cube“, “we“, “us“, or “our“) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website at [WEBSITE URL] (the “Website“).
Camp Cube is [an Australian business / a company] registered in Australia (ABN: [98997214211]). We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our Website, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our Website.
1. What Personal Information We Collect
We may collect the following types of personal information:
Information you provide directly:
- Name and contact details (email address, phone number)
- Any information you submit through contact forms, enquiry forms, or email
- Information you provide when subscribing to our newsletter or mailing list
- Any feedback, reviews, or correspondence you send us
Information collected automatically:
- IP address and general location (e.g., city/region, derived from IP)
- Browser type and version, device type, and operating system
- Pages visited, time spent on the Website, referring website, and click activity
- Cookie identifiers and similar tracking data (see Section 5 below)
We do not knowingly collect sensitive information (such as health, financial, or biometric data) through this Website. Please do not submit sensitive information to us via contact forms or email unless specifically requested.
2. How We Collect Personal Information
We collect personal information:
- Directly from you, when you fill out a form, send us an email, or subscribe to our mailing list
- Automatically, through cookies and analytics tools when you browse the Website
- From third-party service providers we use to operate the Website (e.g., email marketing or analytics platforms), where they provide us with information about your interactions with our content
3. Why We Collect and Use Personal Information
We use personal information for purposes including:
- Responding to enquiries, quote requests, or customer service questions
- Sending you newsletters, marketing updates, or promotional communications, where you have opted in
- Understanding how visitors use our Website, so we can improve its content and performance
- Maintaining the security and proper functioning of the Website
- Complying with our legal obligations
We will only use personal information for the purpose it was collected, or a related purpose you would reasonably expect, unless we have your consent or are required or authorised by law to do otherwise.
4. Disclosure of Personal Information
We do not sell, rent, or trade your personal information to any third party.
We may disclose personal information to:
- Trusted third-party service providers who help us operate the Website (for example, website hosting providers, email marketing platforms, and analytics providers), solely for the purpose of providing those services to us
- Professional advisers (such as our accountant or lawyer), where reasonably necessary
- Government or regulatory authorities, where required by law
Any third-party service providers we engage are required to handle personal information securely and only use it for the purposes we specify.
Overseas Disclosure
Some of the third-party service providers we use (for example, cloud hosting, email marketing, or analytics platforms) may store or process data on servers located outside Australia, including in the United States or Europe. Where this occurs, we take reasonable steps to ensure these providers handle your information consistently with the Australian Privacy Principles.
[Customise: if you know specifically which countries your tools store data in — e.g., “our email marketing platform, Mailchimp, stores data in the United States” — list them here for full transparency.]
5. Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to improve your browsing experience and understand how visitors use our site. These may include:
- Essential cookies — required for the Website to function properly
- Analytics cookies — such as Google Analytics, which help us understand visitor behaviour in aggregate
- Marketing cookies — which may be used if we run advertising campaigns (e.g., Meta Pixel, Google Ads)
[Customise this list to reflect the actual tools you use — remove any that don’t apply.]
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the Website.
6. Data Security
We take reasonable technical and organisational steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. If you unsubscribe from our mailing list or ask us to delete your information, we will do so within a reasonable timeframe, except where we are required to retain it for legal or record-keeping purposes.
8. Access, Correction, and Complaints
Under the Australian Privacy Principles, you have the right to:
- Ask us what personal information we hold about you and request access to it
- Ask us to correct any personal information that is inaccurate, out of date, or incomplete
- Withdraw consent to marketing communications at any time (e.g., via the “unsubscribe” link in our emails)
- Lodge a complaint if you believe we have mishandled your personal information
To make a request or complaint, please contact us using the details in Section 10. We will respond within a reasonable timeframe.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):
- Website: www.oaic.gov.au
- Phone: 1300 363 992
9. Links to Other Websites
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us here.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
